What this service is
We design and build websites for professional practices: law firms, accountancy and bookkeeping practices, architects, surveyors, financial planners, HR and management consultancies, and similar firms. These sites share a few needs. They must explain specialist services without jargon, introduce the people a client will actually work with, display the regulatory and complaints information your professional body requires, and make a first enquiry feel low-risk.
We build a measured, typographically careful website with service pages written for clients rather than peers, team profiles that are easy to keep current, and a structure that grows as you add practice areas or offices.
When you might need it
- Your website lists services but doesn't explain them in the way prospective clients search for them.
- Team pages are out of date because adding a new joiner means calling a developer.
- Regulatory footers, complaints procedures or fee information are hard to find or incomplete.
- The firm has grown or merged, and the website still reflects an earlier version of the practice.
How the work runs
We start with partners or directors to understand the firm's positioning and which work you want more of. Then we speak to whoever handles new enquiries, because they know which questions clients ask before instructing you. That shapes the service pages, which we draft in plain English and send to your fee-earners to check technical accuracy.
For regulated firms, we place regulatory information where your regulator expects it to appear and where clients can find it, such as footers, about pages and dedicated complaints pages. Your compliance lead approves the wording. We don't give legal or regulatory advice, but we make it easy to implement what your compliance team decides. Design is restrained and readable: generous type, clear hierarchy and photography of your people and premises where you have it.
A good professional website doesn't try to sound impressive. It sounds like the most helpful partner in the firm on a good day.
What's included
- Positioning conversation and practice-area mapping
- Service pages written for clients and checked by your specialists
- Team directory with profiles your staff can update
- Regulatory, complaints and fee-information pages placed where required
- Secure, minimal enquiry forms with clear data handling
- Insights or articles section for publishing guidance notes
- Accessibility to WCAG 2.2 AA and fast page loads
Questions we're often asked
Can you display our regulator's digital badge?
Yes. Where your regulator provides an embeddable badge or a standard wording, we implement it as instructed and check that it works on every page template.
We need several partners to sign off. How do you manage that?
We agree one point of contact and a clear review schedule, and use a shared document for consolidated comments so feedback doesn't go round in circles.
Can the site support more than one office?
Yes. We can add office pages with their own contact details and team lists, and structure the site so clients reach the right people.
Do you integrate with practice management software?
Where the software provides forms or booking tools designed for websites, we can embed them. We'll check what your system supports early in the project.