What this service is
We build complete websites for registered charities, community interest companies, community groups and small social enterprises. A typical charity site brings together a clear account of what you do and why, pages for the people you support, a volunteering section, ways to donate or fundraise, news and impact stories, and the governance information funders and the public expect to find, including your charity number and trustees' details where these apply.
We know charity budgets are tight and that the people updating the website are often volunteers or staff juggling three other roles. So we keep the editing simple, the hosting affordable and the build lean enough that it won't need constant attention.
When you might need it
- Your website was built by a volunteer who has since moved on, and nobody is quite sure how to update it.
- People ask how to volunteer or donate even though the information is technically on the site.
- A funder or partner has asked about accessibility, data protection or your online presence.
- You've merged, rebranded or broadened your services, and the website still describes the old organisation.
How the work runs
We start by talking to the people who know the charity best: staff, a trustee and, where possible, a volunteer or someone who uses your services. Those conversations show us what visitors are actually trying to do. From there we propose a sitemap and agree priorities, which usually means the three or four journeys that matter most, such as asking for help, signing up to volunteer, donating and finding contact details.
Content is often the hardest part for charities, so we help with it directly. We can rewrite long reports into readable pages, turn case studies into short stories with the right consent noted, and set out your impact without inflating it. We design and build in stages, so your team sees progress early, and we test with assistive technologies throughout because your audience is likely to include disabled people, older people and people using older phones.
The people who most need a charity's website are often the people a careless website shuts out.
What's included
- Stakeholder conversations and a written content plan
- Volunteer sign-up and enquiry forms that are short and accessible
- Integration with your chosen donation platform
- News, events and impact story templates your team can reuse
- Governance and policies section, including safeguarding and privacy
- Accessibility to WCAG 2.2 AA, including an accessibility statement
- Training for staff and volunteers, with short written guides
Questions we're often asked
Can you work with our existing donation provider?
Usually, yes. We link to or embed the major UK donation and fundraising platforms, and we make sure the donation journey is clear and accessible.
We're a very small group. Is this overkill?
Not necessarily. A small, well-structured site of five or six pages is often exactly right, and we'll suggest the leanest option that does the job.
How do you handle personal data from forms?
Forms collect only what you need. We explain where submissions are stored, help you reflect that in your privacy notice and avoid sending sensitive information through unsuitable channels.
Can trustees review the work before launch?
Yes. We build review points into the timetable and can present the site to a trustee meeting if that helps the decision.